When you're in business, most of your revenue is generated by repeat customers. So it is not only important to gain customers, it is vitally important to keep them. You cannot think of customers as a one-time transaction; but rather think of them in terms of their lifetime value. In this episode of The MFCEO Project, Andy Frisella explains how to gain, maintain, and retain customers. Bottom line: if you want to move up in the world of business, you've got to learn how to follow-up and follow-through.
What's wrong with the world today? Like you, I get on the internet & social media & think, "WTF?" Like...it literally seems like society has become an insane asylum & the lunatics are running the place. Everybody is angry & resentful at everybody else. Well I heard a great story that provides a two word answer for what's wrong with the world. If we take that answer seriously, we'll all go a long way in fixing society...and our own lives.