You've heard the old phrase, "there's a thin line between love and hate?" Well, successful people know the opposite is true. Intense, negative energy can be converted into positive passion. So if your business experiences a disgruntled customer, don't chock it up to "well, you win some, you lose some." You have been presented an amazing opportunity. Angry customers can become amazing advocates. You just need to adjust your mindset and adopt the right method.
Every day there are people who don’t achieve the goals that they could achieve if they just acted. In almost every case, the reason they didn’t act was because THEY TALKED THEMSELVES OUT OF IT. They let the "little loser voice" inside them dictate the terms of their life - who they are & what they can accomplish.But successful people take specific steps to take control of their mental conversation - and their lives. In this episode, I tell you what they do to dominate.
"What if?" is a question I hear people asking all the time...people who are in the middle of their entrepreneurial journey...or people who are in the midst of trying to accomplish a big goal. The reality is, people who constantly ask themselves that question are mentally abusing themselves. They are subjecting themselves to doubt & uncertainty. Successful people, entrepreneurs or otherwise, are different. They ask entirely different questions and operate under a whole different set of expectations.